HHC 24/7 SMS/Text Terms & Conditions 

When you sign up for text messages from Hartford HealthCare, you are signing up to receive text messages related to your relationship with Hartford HealthCare. These messages may include:

Care Short Code 82210

Appointments Long Code  860 831 4913

  • Information about HHC 24/7 and Hartford HealthCare services you may benefit from
  • Updates or requests related to your appointments and visits
  • Information related to your HHC 24/7 account
  • One-time passcode
  • Prescription reminders
  • Other messages related to care management or your relationship with HHC 24/7

You can opt-out of all SMS text messages sent by these codes by texting STOP to the applicable code number. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the code you opted out from. If at any time you forget what keywords are supported, just text HELP to the applicable code. If you want to join again, sign up by texting START to the applicable code for instructions.  Note that you have to unsubscribe from each code service you consented to in order to completely withdraw from receiving all text messages. 

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance. You will receive a response with instructions on how to use our service, including how to unsubscribe. You can also get help directly at HartfordHealthCare.org/HELP.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Our Privacy Policy is https://hhc247.org/privacy-policy. 

General Terms

By providing your number, you agree to receive text messages via auto-dialer and non-auto dialer technologies.

You understand that the number of text messages you receive may vary depending on your interactions with us.

Compatible carriers include but are not limited to:

AT&T, Verizon Wireless, T-Mobile/Sprint /Metro PCS, CellCom USA, C Spire Wireless, U.S. Cellular, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Appalachian Wireless, Bluegrass Cellular, Cellular Network Partnership (PIONEER),Cellular One of East Central Illinois, Chat Mobility USA, Coral Wireless (Mobi PCS), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, Illinois Valley Cellular (IV Cellular), i Wireless (IOWA Wireless), Nex-Tech Wireless, MTA Communications, MTPCS (Cellular One Nation), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Inland Cellular, Telephone Company, Immix(Keystone Wireless), Mosaic (Consolidated or CTC Telecom), Northwest Missouri Cellular Limited, Peoples Wireless, Panhandle Telecommunications, Systems(PTCI), RINA, Revol Wireless USA, SI Wireless/Mobile Nation, SRT Wireless, Texas, RSA 3 Ltd(Plateau Wireless), Thumb Cellular, United Wireless, Union Telephone, Company(Union Wireless), Viaero Wireless, West Central Wireless (5 Star Wireless), Sagebrush Cellular (Nemont), Pine Cellular, Aio Wireless/Cricket, SouthernLinc, Bandwidth, Copper Valley, Leaco, CableVision, Buffalo Wireless, Chariton Valley Cellular, Pine Belt Wireless, Atlantic Tele-Network International (ATN). T-Mobile is not liable for delayed or undelivered messages.