Mutual Care Mutual Respect

At Hartford HealthCare, we believe a caring, healing environment is a shared responsibility among colleagues/team members, patients and visitors. Our team is committed to treating you with courtesy, respect and professionalism. 

For this reason, we will not tolerate the following: 

• Discrimination based on race, ethnicity, gender identity, sexuality, religion, language, or any other protected class
• Aggressive or violent behavior such as abusive language, threatening and physical assault 
• Intentionally disrupting the care environment 
• Sexual Harassment 
• Weapons
• Photographing/videotaping inside facility
• Audio recording, without the consent of all parties

Failure to support this safe and inclusive environment may result in: 

• being asked to leave the HHC facility unless it is unsafe or you are seeking emergency care
• the discontinuation of the patient/provider relationship
• engagement of external authorities